Privacy Policy

The Gothimore LLC (“The Gothimore,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit The Gothimore website, make a purchase, contact us, subscribe to communications, book a consultation or service, or otherwise interact with The Gothimore.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with The Gothimore, we may collect information including:

Name
Billing and shipping address
Email address
Telephone number
Order and transaction information
Products purchased or viewed
Appointment and booking information
Communications you send to us
Customer-service inquiries
Marketing preferences
Website usage and device information
IP address, browser information, and similar technical data
Information voluntarily provided in connection with consultations, readings, investigations, or other services

Payment information may be collected and processed by our payment providers. The Gothimore may not directly receive or store complete payment-card information.

2. How We Use Your Information

We may use personal information to:

Process and fulfill purchases
Provide products and services
Schedule and administer appointments
Communicate regarding orders or bookings
Provide customer service
Process payments, refunds, or disputes
Detect and prevent fraud or misuse
Improve our website, products, and services
Maintain business and transaction records
Comply with legal, tax, accounting, or regulatory obligations
Protect The Gothimore, our customers, and others
Send promotional or marketing communications where permitted by law and according to your preferences

We may also use information for other purposes disclosed to you when the information is collected.

3. Consultations, Divination & Personal Disclosures

The Gothimore recognizes that tarot, oracle, astrology, ancestral, mediumship, spiritual, divination, and other consultations may involve personal or sensitive conversations.

Information voluntarily shared with Madame Gothimore during a private consultation will be treated with discretion and will not ordinarily be publicly disclosed or used for promotional purposes without permission.

However, confidentiality cannot be guaranteed where disclosure is required by applicable law, legal process, court order, or where disclosure is reasonably necessary to protect the rights, safety, or security of The Gothimore or another person.

Customers should use their own discretion regarding the information they choose to disclose during a consultation.

The Gothimore is not a healthcare provider, law firm, financial institution, or licensed mental-health practice, and consultations are not subject to professional confidentiality laws applicable to those professions unless otherwise required by law.

4. Séances & Paranormal Investigations

Paranormal investigations, séances, private events, and related services may require additional information regarding participants, properties, locations, scheduling, access, or circumstances surrounding an investigation.

Information collected for these services will be used primarily to evaluate, arrange, communicate about, document, and perform the requested service.

Additional privacy, confidentiality, photography, audio/video recording, property-access, evidence-release, or investigation terms may apply and will be addressed in the applicable investigation agreement or consent forms.

5. Shopify & Our Online Store

Our online store may be hosted and powered by Shopify.

Shopify may collect and process information about your interaction with our store in order to provide ecommerce, checkout, security, analytics, personalization, and related services.

Shopify's processing of personal information is also governed by its own applicable privacy terms and policies.

6. Cookies & Similar Technologies

Our website and service providers may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may be used to operate the website, remember preferences, maintain shopping-cart functionality, understand website traffic, improve performance, prevent fraud, measure advertising effectiveness, or provide relevant marketing.

Depending upon your location and applicable law, you may have choices regarding certain cookies or tracking technologies.

Browser settings may also allow you to block or delete certain cookies, although doing so may affect website functionality.

7. How We Share Information

The Gothimore does not sell your personal information for money.

We may disclose information to service providers and other parties where reasonably necessary to operate our business, including:

Ecommerce and website providers
Payment processors
Shipping and delivery companies
Booking or scheduling platforms
Email and communications providers
Analytics and technology providers
Fraud-prevention and security providers
Professional advisers
Government authorities or other parties where required by law

These parties may process information according to their own privacy practices and contractual obligations.

We may also disclose information in connection with a business restructuring, merger, acquisition, financing, sale of assets, or similar transaction where permitted by law.

8. Marketing Communications

If you subscribe to The Gothimore's email, SMS, or other marketing communications, we may send information regarding products, collections, events, services, announcements, or promotions.

You may unsubscribe from marketing emails using the unsubscribe mechanism provided in those communications.

Where applicable, you may opt out of SMS marketing according to the instructions provided with the messages.

Transactional communications concerning an order, appointment, account, safety notice, or other business relationship may still be sent when necessary.

9. Children's Privacy

The Gothimore's website and services are not directed toward children for the purpose of collecting personal information.

We do not knowingly collect personal information from children in violation of applicable law.

Certain Gothimore products or services may be designated Adults Only or 18+ and may not be purchased by minors.

If we learn that personal information has been collected from a child in circumstances prohibited by applicable law, we will take reasonable steps to address it.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfillment of orders and services, maintaining business records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal, accounting, tax, or regulatory requirements.

Retention periods may vary depending upon the type of information and the reason it was collected.

11. Security

The Gothimore takes reasonable administrative, organizational, and technical measures designed to protect personal information.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

Customers should exercise care when transmitting sensitive information electronically.

12. Your Privacy Choices & Rights

Depending upon where you live, applicable privacy laws may provide rights concerning your personal information.

These may include rights to request access to, correction of, or deletion of certain personal information, as well as rights concerning certain uses or disclosures of personal information.

The availability and scope of these rights depend upon applicable law.

Requests regarding personal information may be submitted through the contact information provided on The Gothimore website. We may need to verify your identity before completing certain requests.

13. Do Not Sell or Share / Targeted Advertising

Certain privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than the ordinary meaning of selling information for money.

If The Gothimore engages in advertising or data practices that create applicable opt-out rights, we will provide the notices and choices required by applicable law.

14. Third-Party Websites & Services

Our website may contain links to third-party websites, social-media platforms, booking systems, payment providers, or other external services.

The Gothimore is not responsible for the privacy practices, security, or content of independent third parties.

We encourage customers to review the privacy policies of services they choose to use.

15. Legal Disclosure & Protection

We may use or disclose personal information where reasonably necessary to comply with applicable law, respond to lawful legal process, enforce our agreements and policies, investigate suspected fraud or unlawful conduct, protect our rights or property, or protect the safety and security of The Gothimore, our customers, or others.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, services, legal obligations, or privacy practices.

The current version will be posted on this page with the updated revision date.

17. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or The Gothimore's privacy practices may be submitted through the contact information provided on our website.